Introduction

Unclocked 3D Heatmap is a Microsoft Power BI custom visual from Unclocked Studios LLC for warehouse layout and operational analysis. This Privacy Policy explains how customer data is handled.

Data Collection

Unclocked Studios LLC does not collect customer data through Unclocked 3D Heatmap. The visual does not send your report data, warehouse layout, coordinates, or measures to us.

Purchase and Licensing Information

The visual's free plan can be used without purchasing. If you subscribe to the Professional plan through Microsoft Marketplace (AppSource), Microsoft processes the purchase and payment and provides us with standard customer and subscription information, such as the purchaser's contact details and the plan purchased. We use this information to provide and administer your subscription, respond to licensing and support questions, and meet our business and legal obligations. We do not receive your payment card details. Microsoft's handling of your information is governed by Microsoft's own terms and privacy statement.

Support and Mapping Requests

If you email us for support or request warehouse mapping, we receive the information you choose to send, such as your name, company, contact details, and any drawings or files you share. We use it only to respond to and carry out your request. Please avoid sending sensitive data that is not needed for the request.

Data Sharing and Sale

Unclocked Studios LLC does not sell customer data. We do not share customer data except as needed to administer your subscription with Microsoft or as required by law.

Customer Data

Any warehouse, coordinate, layout, operational, or business data used with the visual remains under the customer's control in their own Power BI environment. Unclocked Studios LLC does not receive, store, transmit, share, or sell that data.

Power BI Environment

The visual runs inside Microsoft Power BI and uses the fields, measures, filters, and formatting settings provided by the report author. Data handling by Microsoft Power BI is governed by the customer's Microsoft environment and applicable Microsoft terms.

Contact

If you have questions about this Privacy Policy, contact support@unclocked.app.